View the Webinar
CPE CREDIT WILL BE AVAILABLE TO LIVE ATTENDEES ONLY.
Event Date: November 20, 2014, 2 pm ET
Kristen Rampe will share how to uncover new opportunities with your clients by asking powerful questions. This webcast will provide insights on how to deepen client relationships by developing your role as a trusted advisor; one who listens and asks thoughtful, relevant questions. We’ll share actionable steps you can take to earn more trust with your clients, which will create opportunities to provide additional services to existing clients, reduce your clients’ price-sensitivity and generate referrals.
Topics covered:
- The elements of becoming a trusted advisor with your clients.
- Key questions that can open up conversations about additional services.
- Listening skills to assess client needs and identify opportunities to add value for them.
Kristen Rampe
Kristen Rampe Consulting
Kristen Rampe is a CPA who loves helping other CPA’s develop great teams and great customers. She provides consulting and customized, in-house CPE to professional service firms in the areas of client service, communication and team building. Check out her blog for great ideas on how to improve your practice! kristenrampe.com/blog
| Program Level | intermediate |
| Prerequisites | none |
| Advance Preparation Needed | none |
| Field of Study | Communications |
| Delivery Method | Group-Internet Based |
| Recommended CPE Credit | 1 credit per 50-minute session* |
| Registration Instructions | register online |
| Cost | free |
| Complaint Resolution | publisher@accountingweb.com |
| Refund policy/Cancellation policy | Due to this program being offered free of charge, there will be no refunds issued |
Sift Media is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
* To obtain CPE credit, the live session must be attended. THE RECORDING DOES NOT QUALIFY FOR CPE CREDIT.